989bd Privacy Policy — How We Keep Your Information Safe

989bd (https://989bd.onl) is an online gaming platform built for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what personal information 989bd collects, why we collect it, and how we keep it secure.

This Privacy Policy applies to the 989bd website, mobile app, and all associated services. It takes effect whenever you create an account, log in, or use any service on 989bd. We are committed to maintaining a Privacy Policy that meets international standards and is kept up to date.

If you have any questions about this policy, please reach out to our support team. We are always ready to help.

989bd only collects information that is necessary to provide you with the right services and to keep the platform secure. Collecting unnecessary data goes against our policy.

In addition to the information you provide directly when registering on 989bd, we also automatically collect certain technical data. This is primarily used to ensure security and improve your experience.

989bd uses your information for the following purposes. Each purpose is transparent and essential to ensuring the quality of service you receive.

• Account Management: To manage your registration, login, and account security.
• KYC Verification: To verify age and confirm identity, as required by legal obligations.
• Payment Processing: To process incoming deposits and outgoing withdrawals.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To address your complaints and queries.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To enhance the gaming experience and develop new features.
• Responsible Gaming: To identify signs of gaming addiction and provide the necessary support.
• Promotional Communications: To inform you about bonuses and offers, only with your consent.

We never sell your information to third parties for marketing purposes. Any use of your data outside 989bd will be clearly stated in this policy.

989bd follows the highest industry standards to protect your data. Our servers are secured with the latest security technology, and regular security audits are conducted.

• SSL/TLS Encryption: All data between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Access Control: Only authorized staff have limited access to information on a need-to-know basis.
• Firewall Protection: Advanced firewalls and intrusion detection systems are kept active at all times.
• Regular Backups: Regular encrypted backups of your data are maintained.
• Two-Factor Authentication: 2FA is available for added account security.

How long your information is retained depends on legal requirements and the nature of the service. Generally, necessary data is kept for up to 5 years after account closure, as required to comply with financial regulations.

989bd does not sell your information. In certain cases, limited data may be shared with trusted third parties solely to deliver our services.

• Payment Providers: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game Providers: Third-party game providers — only the minimum data required to operate games.
• Identity Verification Providers: Approved verification services for the KYC process.
• Law Enforcement: Only the minimum required information, where mandated by a court order or legal obligation.
• Anti-Fraud System: Fraud detection services — to ensure platform security.

All third parties that 989bd works with are bound by strict confidentiality agreements. They may not use your data for any other purpose without 989bd's authorization.

The 989bd website uses cookies and similar tracking technologies. These tools play an important role in improving your browsing experience and ensuring the platform functions properly.

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics cookies: To understand which pages are used most — helping us improve our services.
• Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the 989bd platform to stop working. We do not use third-party advertising cookies.

Every user on 989bd holds certain important rights over their personal data. We respect these rights and fulfill your requests as promptly as possible.

• Right to Know: You can find out what information we hold about you.
• Right to correction: You may request an update to any information that is incorrect or outdated.
• Right to deletion: In certain circumstances, you may request that your data be deleted.
• Right to Data Portability: You can download a copy of your data.
• Right to Restrict Processing: In certain cases, you may request that we pause processing your data.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact support. We aim to respond to your request within 30 days. However, some data may not be deletable due to legal obligations.

989bd is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If a minor's account is identified, it will be closed immediately.
• Any collected data will be deleted immediately.
• If parents or guardians believe their child has opened an account, please contact support immediately.

989bd may update this Privacy Policy from time to time. Any changes will be announced on the website, and significant updates will be communicated via registered email or SMS.

• The date of each update will be noted at the top of the page.
• For significant changes, at least 7 days' advance notice will be given.
• Continued use of the platform after a policy update means you accept the revised terms.
• Previous versions will be archived and made available upon request.

We recommend visiting this page occasionally to stay informed about any changes.

If you have any questions, concerns, or complaints about our Privacy Policy, please contact our Data Protection team. We take all complaints seriously and aim to resolve them promptly.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Language: Support available in both Bengali and English
• Response Time: Responses are typically provided within 24–48 hours